The agency you hire to take care of your senior loved one should have a low turnover rate. While caring for the elderly can be emotionally and physically exhausting, a high turnover rate could be a warning sign that the home care agency you are considering has issues, and might be best avoided altogether. Home caregivers, like anyone, can fall ill and have emergencies of their own. A quality certified senior home care agency will have good protocols for when the primary home caregiver is unavailable to take care of your loved one. These are some of the important things that you should find out or ask questions when interviewing caregivers and considering multiple home care agencies for your senior family member.

Other considerations to keep in mind when deciding on the right senior care agency for your family member are:

What is the protocol for communication with the agency?

Communication is key. Find out about how the agency you are considering keeps in touch with you and your family, provides updates, and lets you know if there is an emergency.

What is the senior care agency’s training protocol?

Some certified care agencies understand what it takes to train the best possible home caregivers, others simply don’t. It is critical that you, as the family member, ask thorough questions when it comes to the training protocols of potential agencies. The agency you trust with your loved one should take training seriously, and stay current with the latest best practices so that your senior loved one gets the care they deserve.

Is there a minimum hour requirement?

Some agencies offer more flexibility when it comes to caregiver schedule. It is important that you find out the agencies protocols to ensure that they have a care option that works for your family’s needs.

Is there a contract or commitment for senior home care?

Most certified senior home care agencies require some type of commitment. Make sure you review the agreement thoroughly with your family members and make sure that the terms are agreeable.

If you are looking for high-quality at-home senior care for your older family member, contact TRIMED Home Care Services today!

TRIMED Home Care Services is a trusted senior care provider in Queens, Brooklyn, Bronx, and Long Island. One of our staff members will be happy to review all of our services with you, and help you select a senior caregiver package for your aging family member, whether they require short term or long term care.

Call Us Today at Trimed Home Care Services, INC.

  • New York CityPhone: (347)-727-7200
    Fax: (347)-727-7217
  • Nassau & SuffolkPhone: (516)-218-2700
    Fax: (516)-812-9141
  • BronxPhone: (718)-665-2800
    Fax: (718)-665-3408
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